Refund policy

Thank you for shopping our Holiday Collection ✨🌹

Please note that while we do not accept returns, we are happy to offer store credit for any eligible items.

Store Credit Guidelines:

  • Store credit will be issued for the original purchase price.
  • Items must be returned in new & unused condition.
  • Store credit can be used for future purchases. 
  • Store credit requests must be made within 14 days of receiving your order.

For any questions or to initiate a store credit request, please contact us at shop@palmanyc.com.